It has been a very quiet 18 months for me. I use “quiet” not to mean peaceful or uneventful, but off the digital radar. After such a long absence, I admit that coming back to social media feels like I’m at a party introducing myself to a room full of strangers. Scary for an introvert like me! In real life, I’ve reserved precious time and energy for family and a very small circle of loyal … [Read more...] about On healing: lessons from cancer and hardship
communication
Overcoming silent deference
The other day I felt a great wave of relief. I’d spent weeks planning a tough meeting for a client, and, thank goodness, it went well. Strangers came together as stakeholders in a new change management initiative. People laughed, made agreements, and started new relationships. I felt relieved – no, pretty good – as I was collecting notes, markers, and flip charts. Then one of the participants, an … [Read more...] about Overcoming silent deference